• 1.Please press the lime green button at the bottom right of your token to display a One Time Password (OTP).

• *OTP is displayed for approximately 40 seconds.
• *If the OTP has vanished from your token, please press the lime green button again to issue a new OTP. (Once the OTP has vanished from your token, it will not be authenticated.)
• *If your token becomes broken or its battery runs down, please apply for Replacement Token from "OTP(Replace Token)" menu via online banking.
  After the above procedure, you will no longer be able to use your current token.

• 2.Once the OTP is displayed on your token, please input the 6-digit number into the OTP entry field and then press "Submit."

• *If you input an incorrect OTP more than the prescribed number of times, the sign off screen will appear and you will no longer be able to sign on to online banking. If this occurs, please contact PRESTIA Online Helpdesk.
• *If you get an error message even though you are inputting a correct OTP as displayed on your token, this may be because the internal clock of the token is not synchronized. If this is the case, the token must be reset and the time corrected, so please contact PRESTIA Online Helpdesk.
• *Tokens with the former bank name may also be used.

Please select the financial institution by using one of the following methods.

Please press the name of the financial institution from the list of major financial institutions.

• 1.Please select the type of financial institution.

• 2.Please press the first character of the financial institution you are looking for from the list of 50 katakana characters, and then select the financial institution from the list of possible matches.

• 1.Please select the type of financial institution.

• 2.Please type in at least the first character of the name of the financial institution into the text box under the Kanji/Kana-based Search using either kanji or kana, and then select the financial institution from the list of possible matches.

Please select the branch name by using one of the following methods.

Please press the first character of the branch name you are looking for from the list of 50 katakana characters, and then select the branch name from the list of possible matches.

Please type in at least the first character of the branch name into the text box using either kanji or kana, and then select the branch name from the list of possible matches.

When transferring funds to Japan Post Bank accounts, its codes need to be converted to branch names. How to convert the codes to branch names varies by account type.

• For ordinary deposits and ordinary savings deposits

Please add the number "8" to the second and third digits of the code to obtain the branch number. Please convert this branch number into Japanese numeric characters to obtain the branch name.

Example) Code: 123456

• For transfer savings

Please add the number "9" to the second and third digits of the code to obtain the branch number. Please convert this branch number into Japanese numeric characters to obtain the branch name.

Example) Code: 01230

Please type in the branch name in Japanese numeric characters converted from the branch number above. Since you cannot type in "0 (zero)" in Japanese numeric character, please press "セ" from the list of 50 katakana characters for "0 (zero)."

• 1.Please select the beneficiary's account type from the pull-down menu.

• *You can confirm individual branch names and account numbers by calling the dedicated call center (0120-25-3811, toll-free within Japan) or by visiting Japan Post Bank's website at https://www.jp-bank.japanpost.jp/en_index.html

• 2.Please input the beneficiary's account number using single-byte numbers. The account number must be 7 digits or less.
  (In the next confirmation screen, completion screen or Registered Payee List, it will be displayed as 8 digits including 0 before the account number.)

• *You must convert the number assigned to the account at Japan Post Bank to obtain the account number.

• For ordinary deposits and ordinary savings deposits

You can obtain the account number by removing the last digit (i.e., 1) from the number.

• For transfer savings

You can obtain the account number by adding "0" as the first digit to the number.

• 3.The name on the beneficiary's account will be retrieved and automatically appear based on the information you input. However, the name on the beneficiary's account will not automatically be retrieved in the following cases, and you will need to type in his/her name yourself in single-byte or double-byte Katakana characters. If the beneficiary's name is written in alphabets, please type in his/her name using alphabets.

• If you have checked the beneficiary's name more than the prescribed number of times without completing the transfer. (This applies to transfers to other financial institutions only.)
• If you are making transfers outside of the hours when beneficiary account information can be verified.
  Hours when beneficiary account names can be automatically retrieved vary by financial institution.
  For details, please refer to "Beneficiary Account Verification Hours."

• *Below are examples of using some of the abbreviations.
  Example 1: ○×株式会社 ⇒○×（カ
  Example 2: 株式会社○× ⇒カ）○×
  Example 3: ○×株式会社△□⇒○×（カ）△□
  Please refer to "Supported Abbreviations" for the list of abbreviations that you can use.

• 4.If you add this beneficiary to your Payee List, please check the checkbox for "Add this beneficiary to the payee list on completion of the transaction."

• *You cannot register a new beneficiary if you already have registered 40 payees on your Payee list.
• *Some letters and symbols can not be registered. Please check here for more details.

• 5.Please press "Select Source Account" and select the account that you want the funds to be taken from.

• *You can only choose either Yen Savings Account or PRESTIA MultiMoney Yen Savings Deposit.
• *If you want to change the remitter name, please use single-byte or double-byte katakana characters, numbers, alphabets, spaces, and symbols of the yen symbol (¥), commas, periods, brackets, hyphens and slashes. Please enter yen symbol (¥) in double-byte.
• *The maximum number of characters that can be entered is 48 characters,and dakuten (for voiced consonants), han-dakuten (for semi-voiced consonants) marks and symbols are counted as one character each.
• *Your registered name, up to 21 characters, is shown for "Remitter Name." Please enter the "Remitter Name" if your registered name is not fully shown.
• *If you want to change the remitter name, please refer to "Supported characters for registering payee" for enterable characters.

• 6.Please input the amount you wish to transfer and then press "Next."

• *Please input the transfer amount using single-byte numbers.
• *Please do not include symbols such as commas and the Yen mark (¥).

• 1.Please confirm that the transaction details are correct.
• 2.Please press and hold the brown button (TRANSACTION SIGNING button) at the bottom left of your token for approximately 2 seconds until a hyphen is displayed.

• 3.Please input the 8-digit Transaction Information Code displayed on the Transaction Details Confirmation screen into your token.

• 4.Please press the brown button on your token again to generate a Transaction Signing Code.
• 5.Please input the generated 6-digit Transaction Signing Code into the Transaction Signing Code field on the Transaction Details Confirmation screen using single-byte numbers.

• *Transaction Signing Codes are displayed for approximately 40 seconds. Please input the code while it is displayed on your token.
• *If you input an incorrect Transaction Signing Code more than the prescribed number of times, the sign off screen will appear and you will no longer be able to sign on to online banking. If this occurs, please contact PRESTIA Online Helpdesk.

• 6.If there are no errors in the information you have input, please check the checkbox after reading and fully understanding the notices, and then press "Submit."

• *If the branch name you selected to transfer funds to a SMBC Trust Bank account differs from the branch name tied to the account number you input, the branch name tied to the account number will appear on the Transaction Details Confirmation screen. Please make sure to check this branch name.

The transaction is completed and details of the transfer will be displayed.

• *If an OTP has been used on online banking, it remains valid until signing off from online banking, with the exception of the first time (including times when the token is reissued).

• *1after 7:30 on the last day of a month

• *Due to the system maintenance on each financial institution, it may not be possible to verify beneficiary account depending on the time zone.