Request Forms

Fund Transfer and Remittance Payee Registration

  • *We only accept below fund transfer request by postal mail.
    • Fund transfer which amount is over equivalent to 10 million yen or more.
    • Domestic remittance to other bank in foreign currency.
    • Foreign exchange yen clearing.
    • Fund transfer due to the account closure.
  • *

    Please take a photocopy of your application form before you send since customer copy will not be provided.
    Kindly confirm the amount of the remittance on your statement or account details and activities of online banking.

  • *

    Please return this form with the application for Cross Border Transfer. To make a fund transfer, the application for Cross Border Transfer and Notice on Transactions including Overseas Transfers and Non-Japanese Yen related Transactions are required.

    Request Forms are read-only. Please print the form, fill it in completely, and mail it to the address below. Request forms can be accepted by mail only. We do not accept these forms at branches, by facsimile or e-mail.
  • *Please refer to "Overseas Fund Transfer (Electronic transfers)" for details on how to make funds transfers to overseas.
  • *Customers will be asked to notify his or her My Number (Individual Number/ Corporate Number) the first time they transfer or receive funds to/from overseas via SMBC Trust Bank PRESTIA account opened on or after January 1, 2016. Please click here for details.

Address Change

  1. 1If you do not have a mutual fund account with us, please make a change of address with us through PRESTIA Online (move within Japan). Or you can download, type in your information (Account holder's name and registered signature must be handwritten), and submit an "Address Change Request" form. Customers who would change his or her jurisdiction of residence may be asked to submit Self Certification under the "Common Reporting Standard" (Voluntary Notification or Notification of Change). Please call PRESTIA Phone Banking at 0120-110-330.
  • NOTE: Once your address change request is processed, the followings in our online banking menu will be disabled approximately for 3 weeks.
    • ·The request for a hardware token
    • ·Overseas remittance registrations
    • ·The application for GLOBAL PASS
  1. 2If you have a mutual fund account and/or special account, Please call PRESTIA Phone Investment at 0120-322-522.
  • NOTE: Once your address change request is processed, the followings in our online banking menu will be disabled approximately for 3 weeks.
    • ·The request for a hardware token
    • ·Overseas remittance registrations
    • ·The application for GLOBAL PASS

Switching your Banking Card to GLOBAL PASS

Notice

  • Banking Card and PRESTIA Gaika Cash Card cannot be used at overseas ATMs after September 30, 2021.
  • Please note that the following cards will be disabled automatically approximately two months after the GLOBAL PASS application.
    • Yen Savings Account Banking Card from which you switch to GLOBAL PASS
    • Supplementary Cards tied to the Yen Savings Account above
    • PRESTIA Gaika Cash Card (including Supplementary Cards)
  • Debit PIN shall be the same PIN as your current Yen Savings Account Cash Card PIN for both Account Holder Card and Family Card. Please apply for GLOBAL PASS via Online Banking or contact PRESTIA Phone Banking and request the specific form if you wish to
    • Set Debit PIN different from your current Cash Card PIN.
    • Set different Debit PINs for yourself and Family Card holder(s).
  • If you do not remember your current Cash Card PIN, you cannot use this form. Please contact PRESTIA Phone Banking for further details.
  • If you need to change your registered address, please download Address Change Request Form, print it out, send mail it back to us along with GLOBAL PASS (Multi Currencies Visa Debit with Cash Card) Application (for switching) using Address Label.

T-PIN Change

Account Closure

Others

Notice

  • No customer copy will be returned for the form(s) enclosed.Before sending the form, please make sure to keep a copy of it for your own records.

Address Label

Please use the address label to send request forms to us.

Mailing Address (if you would rather put a stamp instead of using Address Label above)

  • SMBC Trust Bank Ltd. Operation Center
    P.O.Box 31, Takanawa, Tokyo, 108-8703, Japan

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