Issuance of Documentation (Balance Certificate, etc.)

Please choose the procedure you would like to perform.

Issuance of Balance Certificate

Procedures

By phone

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Reissuance of Statement/Torihikizandaka-hokokusho

If you request the reissuance of a Statement/Torihikizandaka-hokokusho by phone, service fee will be charged. Please see here for details.

Online procedure

Please use online banking to process online.

STEP

Sign on to online banking.

Online banking

Online banking

STEP

You can check and print out Statements for the past 6 years.

Refer to Help for further details.

Other methods

By phone

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Frequently Asked Questions

Find answers to frequently asked questions.

FAQ