Notice of deletion of e-mail addresses and delivery settings of customers whose alert emails have not been delivered.

November, 2024

Dear Customers,

Thank you for banking with SMBC Trust Bank PRESTIA.

We will delete the e-mail addresses and the delivery settings of customers who are not receiving alert e-mails from us.

If you wish to continue using our Alert Service, please check your registered email address and update it with a valid one by 9:00pm on Sunday, November 10, 2024.

Online banking is available for this procedure. Please see Help for the instructions.

We appreciate your understanding.

  • Implementation Date

    Monday, November 11, 2024

  • Target Services

    PRESTIA Alert Service / PRESTIA Insight

    • *If you have applied for PRESTIA Insight, the service will be canceled after your email address and delivery setting are deleted.
  • E-mail Address To Be Deleted

    Email addresses that did not receive alert emails from us between January 1, 2022 and August 29, 2024.

    • *E-mail addresses registered for services other than Alert Service are not deleted.
    • *If you update your email address with a valid one by 9:00pm on Sunday, November 10, 2024, it will not be deleted.