STEP
1

Loan Consulting

By phone or at branch

Consult with our English Mortgage Experts

Please feel free to ask about our loan product, interest rate plans, process, or any questions you have for SMBC Trust Bank loan. PRESTIA English Speaking Mortgage Experts will provide knowledgeable advice.

Contact Us

STEP
2

Loan Application

Submit by PC or Tablet

Loan application and submitting documents

The process for Housing Loan begins with an appication. Please visit our branch or call us to request a loan application. We will provide you with a dedicated URL for loan application. This loan application requires some basic information about the applicant. The information usually include:

  • The personal details of the applicant (Name, Date of birth, Residential address , etc.)
  • The employment details of the applicant (company information, annual salary)
  • The asset/liability information of the applicant
  • The existing loan information of the applicant
  • The loan request information
  • The property details on which the loan is applied

Group Credit Life Insurance Application and Health Condition Questionnaire

Applicants must be eligible for group credit life insurance.

You will be asked to notify your health conditions to enroll. For more details, please see here.

Group Credit Life Insurance

Necessary documents

Please submit the valid documents required by the bank. The documents usually include:

  • Identity verification documents
  • Income documentation
  • Property documentation
  • Documents for other loans

(For details, please refer to "Documents for loan application".)

STEP
3

Property Appraisal & Credit Review

Property Appraisal

SMBC Trust Bank staff will contact you by phone if necessary

Submit additional document(s) if necessary

We may request you to submit additional document(s).

Credit Review

SMBC Trust Bank staff will contact you by phone or post

Receive the result of credit review

We will inform you about the result of credit review, borrowing conditions, contract process, etc.

  • *There will be a confirmation of your company enrollment by phone before loan contract.

In case of purchase

Please contact your real estate agent to proceed with the property purchase process.

SMBC Trust Bank recommends that the owner(s) of the collateral real estate obtain property insurance against fire, earthquake, etc. in order to be finacially prepared for such risks.

In case of refinance

Please inform your existing loan bank about the early repayment.

For details, please refer to refinance preparation guide for loan contract.

STEP
4

Loan Contract

At branch

Prepare necessary documents for loan contract

Necessary documents

Please submit the valid documents required by the bank on the loan contract day. The documents usually include:

  • Either of the following documents of non-Japanese borrower, joint guarantor, joint debtor and security provider
    • *Residence Card (在留カード) or Special Permanent Resident Certificate (特別永住者証明書)
  • Driver's license of Japanese borrower, joint guarantor, joint debtor and security provider
  • Cash card and registered seal/signature of the borrower's SMBC Trust Bank account
  • Certificate of registered seal (印鑑証明書) of borrower, joint guarantor, joint debtor and security provider (issued within 3 months before disbursement date)
  • Registered seal (実印) of borrower, joint guarantor, joint debtor and security provider
  • Residence certificate including all family members (住民票) (issued within 3 months before disbursement date)
  • Title deed for the land/building (登記識別情報)
  • Document showing the remittance information
  • Sales contract / Building contract Agreement
  • Receipt of deposit
  • Other document(s) if required
  • (When you choose digital contracting) Smartphone or laptop (An electronic device with Internet access and the ability to check incoming e-mails. Tablets are not supported.)

For details, please refer to "Documents for loan contract".

If you prefer to change your interest rate plans, please tell our staff before loan contract date.
Please note that you cannot change your interest rate plans after loan contract.

On the day of Loan Contract

  • All related persons (borrower, joint guarantor, joint debtor and security provider of housing loans, and any if required) are required to visit our branch.
  • Please agree to the contract after you fully understand the details.
  • The borrower bears the cost of mortgage execution fees and stamp duties/registration fees. The judicial scrivener receives necessary documents related to collateral registration, and explains about its expenses.
    If you choose digital contracting, the revenue stamp fee is not required.

STEP
5

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Loan Disbursement

At branch or without branch

Prepare necessary documents for loan disbursement (in case you visit our branch).

In 5 business days or later, in principle, we credit your borrowed fund to your SMBC Trust Bank Yen savings account.
In case you visit the branch on loan disbursement day, please bring in your bank seal (not for those who have registered with their signature), cash card, and other documents which is told to bring in from your real estate agent.

In case of purchase

All related parties (purchaser and seller) must

- Visit our branch

OR

- Give necessary documents for registration of the collateral real estate to the judicial scrivener

After Loan disbursement

Please submit the original copy of residence certificate or registered seal certificate with new address within 1 month after the disbursement date.

In case of refinance

Please visit your existing loan bank and receive necessary documents for deleting the existing mortgage registration and hand them to the judicial scrivener.

Contact Us

Before contacting us

Please refer to our FAQ for helpful tips

Telephone

0120-004-847(toll-free)

Service HoursWeekdays 9:00 - 17:00 (excluding Saturdays, Sundays and holidays)*

  • *SMBC Trust Bank recommends that you make an appointment for consultations in advance.

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