Regarding the "Notification of service renewal" announced on April 14, the applicable timing of some services has not yet been determined.
We would like to announce that the start dates have now been fixed as follows (there are no changes other than the start dates).
Fee charged for postal delivery of statements
Start date : From statements for October 2023 (to be sent in November 2023)
As an effort to reduce the impact on the environment, we have been encouraging customers to view e-statements via online banking instead of receiving hard copies by post.
Starting with statements, fees will be charged for the postal delivery of Statement/Torihikizandaka-hokokusho.
|Customers with an account at SMBC Trust Bank
|Statements until September 2023 (to be sent in October 2023)
|Statements from October 2023 (to be sent in/after November 2023)
|220 yen (including tax) per statement
|Deducted from Yen Savings Account
|Third business day of the month following the statement month
Termination of postal delivery of written notices to certain customers with no account balance and no recent transaction history
Start date : From October 2023
For customers who meet certain conditions, such as no account balance and no transaction history for a certain period of time, we will terminate the postal delivery of written notices regarding our services, etc. Important notices are available on our website. Please note that we will continue to send notices by post when required by laws to all customers.
Changes to ATM service fees for using ATMs at affiliated financial institutions in Japan
Start date : October 3, 2023 from 0:00
Previously, customers with a Total Average Monthly Relationship Balance equivalent to 1 million yen or more for the month before the previous month could use ATMs for deposit/withdrawal at affiliated financial institutions in Japan free of charge (or ATM fees reimbursed later). Eligibility conditions for this special privilege will be revised.
Customers other than Prestia Digital Gold, Prestia Gold, and Prestia Gold Premium will be charged.*
- *This change does not apply to customers working for affiliated companies and those using a special privilege offered for newly opening an account.
Please click here for details.