"Notice of unavailable transaction" is sent when your GLOBAL PASS transaction is not completed successfully.

Dear valued customers,

Thank you very much for banking with us.

Starting March 16, 2025, when your GLOBAL PASS transaction is not completed successfully, an email will be sent to the email address registered on the GLOBAL PASS Member's website, informing you of the reason (such as exceeding the limit, incorrect PIN entry and others).

Please note that the registration on GLOBAL PASS Member's Website is required to receive this notification E-mail. When you have already registered for it, you do not need to take any further action.

To register on GLOBAL PASS Member's Website, see here.

Since this notification E-mail contains important message, we will sent the E-mail to the customers who have registered on GLOBAL PASS Member's Website even if you have requested not to receive E-mail communication from us.