Japanese
English
PRESTIA Mobile
Using in Japan
Select your purpose
- Shopping
- ATM
Shopping
- *1iD payment is only available if the iD logo is printed on the back of your card. More details.
How to Use
When shopping with Visa
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Present your GLOBAL PASS
Tell them you will pay with Visa. If they ask you about the number of payments, tell them "one-time".
- Installment payments are not available.
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Input your debit PIN
At stores displaying this logo, just tap to pay!
- You may be asked to enter PIN even when you tap to pay, depending on the transaction amount and/or conditions.
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View Usage Statements
You can view your usage statements on GLOBAL PASS Member's Website.
If you register for the PRESTIA Alert Service in advance, you can also receive e-mail notice of the card usage.
When shopping online
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Select a payment method
On the shopping site, select "Debit Card (or Credit Card)" for your payment method and "Visa" for your settlement brand.
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Enter the required information
Enter the required information following directions on the shopping site. In case of shopping at the merchant stores participating in Visa Secure, you will proceed to the authentication screen. See here about Visa Secure.
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View Usage Statements
You can view your usage statements on GLOBAL PASS Member's Website.
If you register for the PRESTIA Alert Service in advance, you can also receive e-mail notice of the card usage.
About Visa Secure
"Visa secure" is a secured service to confirm the identity of the card holder by verification code, when you use GLOBAL PASS on applicable online shopping sites. When additional verification is required, the verification screen appears in order to send a verification code to your e-mail address registered on GLOBAL PASS Member's Website.
- Visa Secure becomes active after registration for GLOBAL PASS Member's Website is complete.
Notes
Unavailable transactions
GLOBAL PASS cannot be used for:
- Transactions which the settlement amount is determined after the card is presented.
e.g. highway tolls, gas stations, etc. - Offline transactions
e.g. in-flight sales, some taxis and vending machines, etc. - Online casino transactions
- Transactions at overseas crypto-assets merchants
- *In addition to the above, you may be unable to use GLOBAL PASS due to circumstances of individual merchants.
Additional charges may occur separately from accommodation fees and deposits
At hotel check-in, additional charges may occur due to card validity checks or credit limit verifications, separate from accommodation fees and deposits.
Refunds may take up to 20 days. If you need an immediate refund, please contact the hotel.
Deposits cannot be used until refunded to your account
At hotel check-in or when using rental cars, a full or partial amount of the fee may be charged as a deposit, which will be deducted from your account balance. The charged deposit amount cannot be used until it is refunded to your account. More details
A small amount may be deducted for card verification
When registering or using your card for online shopping, a small amount may be charged to verify card validity. Refunds may take up to 20 days.
- At some merchants, transactions in amounts exceeding the settlement account balance may be processed. In such cases, your transaction will be completed, but SMBC Trust Bank will make the payment on your behalf due to insufficient balance in your settlement account, and you will be requested to make a deposit into your settlement account as soon as possible. Please understand in advance that your membership qualification may be cancelled if we are unable to debit for a certain period after the occurrence of insufficient funds.
- Any discrepancies between the spending information received from the merchant store where the card was used and the sales confirmation notice sent at a later date by the merchant due to foreign exchange rate differences, etc. will be adjusted through either a deposit or a deduction. In some cases, billing and payment may take place at a later date for the store's reasons.
- In the event of cancellation or return, a refund will be provided with the designated method after the spent amount has been deducted from your settlement account. Note that refunds may require some time.
Related Information
For customers with a cash card issued by September 2019
You can easily switch to GLOBAL PASS via online banking for free.
If you have not yet registered for online banking, please register here in advance.
You can easily switch to GLOBAL PASS via online banking for free.
If you have not yet registered for online banking, please register here in advance.
FAQ about switching to GLOBAL PASS