Dear customers,
Thank you for banking with SMBC Trust Bank PRESTIA.
This is to inform you that, from 5:00 pm on Monday, August 19th to 6:00 pm on Monday, September 2, 2019, we displayed incorrect bid/offer foreign exchange indicative rates for the following currency pairs on our web site. (https://www.smbctb.co.jp/en/rates/exchange_rate.html)
Impacted Currency Pairs:
- SGD/USD
- CNY/USD*
- THB/USD
- TRY/USD
- MXN/USD
- SEK/USD
- DKK/USD
- NOK/USD
Issue Details:
The displayed rates during the aforementioned period represented USD as the base currency, instead of the quote currency.
The issue has been resolved and we are currently displaying correct rates on the page.
- * The rate for CNY/USD has been deleted on this page due to a system limitation.
Please note that the rates on the page were/are displayed for reference purpose only, and were/are not applied to the actual transactions at any time.
We apologize for any inconvenience this may cause.
SMBC Trust Bank Ltd.