Providing three channels for a safe, secure and comfortable banking

The "new normal" has become our nationwide standard.
SMBC Trust Bank PRESTIA is focusing on safe, secure and comfortable banking by accepting transactions through these multiple channels such as online, telephone and branches.

Online Telephone Branch Customer We provide support via 3 channels depending on your convenience.

Make online transactions at home.

Various applications and transactions are available via PRESTIA Online at home.
For any helps in need, our Helpdesk is available. Use PRESTIA Online without any anxiety.

  • Account verification

    Check and download bank statement

  • Fund transfer

    Transfer funds in Japan and overseas

  • Asset management

    A wide selection of foreign currency denominated products

  • Various services

    Support options available including E-mail registration to receive market information

List of services available online

PRESTIA Online PRESTIA Mobile / App
Account verification Balance Summary · Account Details and Activities
Statement
Download Account Activities -
Fund transfer Domestic Fund Transfer*1 · Overseas Remittance*2
Transfers Within My Accounts (Same Currencies)
Asset management Buy / Sell Foreign Currency
Yen / Foreign Currency Time Deposits
Premium Deposit (Structured Deposit)
Various services E-mail Registration / Maintenance
Switching to GLOBAL PASS (Multi Currencies Visa Debit with Cash Card)

*Table above shows part of our services available on online banking.

  • *1You must apply for a token in advance.
  • *2You need to register payees in advance. For details about the procedure, please see here. For other notes about overseas remittance, please see here.

For first-time users: User registration takes only 5 minutes!

How to register User ID and Password on PRESTIA Online

How to register User ID and password on PRESTIA Mobile

Security Measures for online transaction "One Time Password (OTP) Service"

OTP is a single-use password used on online banking for transactions such as transferring funds to unregistered destinations. Composed of a six-digit number for a high level of security, OTPs reduce the risk of third parties gaining unauthorized use of online banking. Single-use passwords are generated by your token (a device that displays OTPs).

More details

One Time Password (OTP) token PRESTIA

We provide support via telephone.