IMPORTANT NOTICE: Limitation of cash card usage after the expiration of "Period of Stay (Date of Expiration)" and request to register your "Status of Residence" and "Period of Stay (Date of expiration)"

November 2023

Thank you very much for banking with SMBC Trust Bank PRESTIA.

In order to maintain and update customers' information properly, we have been requesting our customers of foreign nationality to notify us in a timely manner when "Status of Residence" and "Period of Stay (Date of Expiration)" on their residence cards are changed or updated (except for permanent residents and special permanent residents).

Please be informed that we plan to put restrictions on cash card usage after two months from the expiry of Period of Stay registered with us, starting February 2024.

"Period of Stay (Date of Expiration)" can be registered / updated via online banking, by mail or at branches. Please refer to the page here for details and register it with us when you update your "Period of Stay (Date of Expiration)".

We also would like to request customers who have not registered "Status of Residence" and "Period of Stay (Date of Expiration)"to register it promptly, though the card restriction above does not apply at this time.

We thank you for your understanding and appreciate your cooperation.

SMBC Trust Bank Ltd.