Thank you very much for banking with SMBC Trust Bank PRESTIA.

Please be informed that the implementation of the name changes of our Internet Branch regarding to the opening of Main Branch as announced on August 10 has been cancelled. We sincerely apologize for any inconvenience that may have caused from our previous notification, and would like to announce the updated information as follows.

Ohtemachi Branch will relocate to the 4th floor of SMBC East Tower on Monday, November 22, 2021.

In addition to the above as shown in the table below, Nihonbashi Branch, Chiba Branch and Internet Branch will be integrating into the Ohtemachi Branch.

(Before integration)
Branch Name		 (After integration) New Address Effective Date
Branch Name Branch to be relocated
Ohtemachi Branch Ohtemachi Branch Main Branch 4F, SMBC East Tower, 1-3-2 Marunouchi Chiyoda-ku, Tokyo
100-0005
(inside Main Branch)		 November 22, 2021 (Mon)
Internet Branch Internet Branch
Nihonbashi Branch Nihonbashi Branch December 13, 2021 (Mon)
Chiba Branch Chiba Branch

Your registered branch name/code and account numbers will remain unchanged regardless of this relocation and integration.

The Main Branch will also be newly opened on the 4th floor of SMBC East Tower on Monday, November 22, 2021.

Staffs from former Ohtemachi, Nihonbashi, Chiba and Internet Branches will be serving our customers from each branch at Main Branch by providing various services and transactions.

Ohtemachi Branch, Nihonbashi Branch, Chiba Branch and Internet Branch customers can continuously transact the same at our Main Branch.

  • Changes from the announcement posted on August, 10.
After Changes Before Changes
Name of Internet Branch Internet Branch (unchanged) Changing to Main Branch
Required actions for customers who have an account with Internet Branch No actions required To inform institutions
or remitters who make deposits into your account about the branch name change.

Please refer below for the details of respective branches.
For inquiries, please contact Ohtemachi Branch, Internet Branch, Nihonbashi Branch, Chiba Branch or call the number below.
We continue our efforts to serve you with quality products and services.
Thank you for your understanding.

SMBC Trust Bank Ltd.

Main Branch
* Customers opening an account at Main Branch will be registered as Ohtemachi Branch's account.

  • Opening date
    November 22, 2021 (Mon)
  • Location

    4F, SMBC East Tower, 1-3-2 Marunouchi Chiyoda-ku,
    Tokyo 100-0005

    <Access>
    Directly connected the C14 exit of Ohtemachi Subway station.
    5-minute walk from the Marunouchi North exit of JR Tokyo station. Inside the SMBC East Tower, 4th floor.

    Main Branch

  • Business hours
    Weekdays 9:00-15:00 (Weekends/Holiday Closed)
  • Contacts (Phone reception Weekdays 9:00-17:00)
    From Nov 22, 2021 (Mon):03-3215-0051 (Main Branch)
  • ATM
    No ATM stored inside the branch.
    Please use the Sumitomo Mitsui Banking Corporation ATM corner on the B1 floor of the same building.
    <ATM service hour>
    Monday - Friday: 7:00-22:00
    Saturday: 8:00-20:00
    Sundays and public holidays: -

Relocation/Integration（No Change to Branch Name/Code）

Ohtemachi Branch

  • Relocation date
    November 22, 2021 (Mon)
  • Branch name / code
    Ohtemachi Branch / 021 (unchanged)
  • Contact at current branch
    03-3215-0051 (No change after relocation)
  • Location / Contact (after relocation)
    4F, SMBC East Tower,
    1-3-2 Marunouchi Chiyoda-ku, Tokyo 100-0005
    (Inside the Main Branch)
    03-3215-0051

Internet Branch

  • Integration date
    November 22, 2021 (Mon)
  • Branch name / code
    Internet Branch / 090 (unchanged)
  • Contact at current branch
    0120-110-330
  • Location / Contact (after integration)
    4F, SMBC East Tower,
    1-3-2 Marunouchi Chiyoda-ku, Tokyo 100-0005
    (Inside the Main Branch)
    03-3215-0051

Nihonbashi Branch

  • Relocation/Integration date
    December 13, 2021 (Mon)
  • Branch name / code
    Nihonbashi Branch / 052 (unchanged)
  • Contact at current branch
    03-5203-5436 (Until December 10 (Fri))
  • Location / Contact (after relocation/integration)
    4F, SMBC East Tower,
    1-3-2 Marunouchi Chiyoda-ku, Tokyo 100-0005
    (Inside the Main Branch)
    03-3215-0051

Chiba Branch

  • Relocation/Integration date
    December 13, 2021 (Mon)
  • Registered Branch name / code
    Chiba Branch / 046 (unchanged)
  • Contact at current branch
    043-238-6180 (Until December 10 (Fri))
  • Location / Contact (after relocation/integration)
    4F, SMBC East Tower,
    1-3-2 Marunouchi Chiyoda-ku, Tokyo 100-0005
    (Inside the Main Branch)
    03-3215-0051

For Ohtemachi Branch, Internet Branch, Nihonbashi Branch and Chiba Branch customers: Branch name/code and account number will remain unchanged. No procedures are required for your direct deposit of salary and pension or automatic payment of utilities, etc. Your cash card will also remain active as well.

GLOBAL PASS (Multi Currencies Visa Debit with Cash Card) will be the only card available to use at overseas ATMs from October 2021. Please refer to the details here.

  • *Applications on fund transfer, change of address, etc. are also available via PRESTIA Online.

PC : https://login.smbctb.co.jp/ib/portal/POSNIN1prestiatop.prst?LOCALE=en_JP
Mobile : https://mlogin.smbctb.co.jp/ib/portal/POSNIN1prestiatop.prst?LOCALE=en_JP
Please click here for service availabilities.

For inquiries, please contact respective branches or call the number below.
0120-151-503 / From overseas 81-46-401-2116 (charges apply) (24 hours/day, 365 days/year)