Dear Customer,

Thank you very much for banking with SMBC Trust Bank.

Due to scheduled system maintenance, some of our services will be unavailable during the periods indicated below.

If you plan to use GLOBAL PASS or a cash card, please make any necessary preparations in advance—including deposits, withdrawals, fund transfers, or transferring funds to your applicable account.

Impacted services:

<10:00am on Sunday, October 18, 2026 to 7:00am on Monday, October 19, 2026>

  • PRESTIA Online
  • PRESTIA Mobile
  • SMBC Trust Bank App
  • PRESTIA Phone Banking (transactions and procedures)*
    • *Please note that only emergency requests such as reporting lost or stolen cash cards, possible fraud, etc., will be accepted during this period.
    • *Regular business hours for PRESTIA Phone Banking are from 8:00am to 10:00pm (JST).

<9:00pm on Sunday, October 18, 2026 to 7:00am on Monday, October 19, 2026>

  • J-Debit services
  • Domestic ATM transactions using our cash cards
  • PRESTIA Alert Service*
    • *Alert emails will be sent sequentially after services resume.

Please note that maintenance may also occur outside the above schedule.

We apologize for any inconvenience this may cause and appreciate your understanding.

SMBC Trust Bank Ltd.