Dear Customers,

Thank you very much for banking with SMBC Trust Bank PRESTIA.

Due to the current situation between Russia and Ukraine, various countries are sequentially adding economic sanctions (*) and other restrictions against Russia and other countries. Please be aware of the following issues regarding Overseas Fund Transfer with Russia, Belarus and Ukraine.

Currently, overseas transfers in any currency to several banks located in Russia and Belarus (e.g. Sberbank and Alfa-bank) are suspended. This is applicable to all the transaction channels, such as Branch, PRESTIA Phone Banking, PRESTIA Online, PRESTIA Mobile and App.

Because of the tightened restrictions, overseas fund transfers to Russia, Belarus, and Ukraine may be delayed or refunded. In addition, there is a possibility of receiving an inquiry from the intermediary banks regarding the purpose of the transaction and we may ask you to some pieces of evidence related to the remittance. Depending on the future situation, we may not be able to accept the transaction itself.
Regarding incoming remittance from Russia, Belarus and Ukraine, depositing to your account may be delayed and you may have an inquiry from the intermediary banks about the purpose of the transaction. In addition, there is a possibility that incoming remittance from those countries may not be received in your account.
We appreciate your understanding.

(*)Information on economic sanctions can be found here