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Time deposits, Foreign Currency Deposit Service available.

Issuing GLOBAL PASS to replace your current cash card

Dear Valued Customers,

Thank you for banking with SMBC Trust Bank.

Cash cards, except for our new cash card "GLOBAL PASS", will be disabled for overseas ATM usage at the end of September 2021.

We will be sending an anouncement and a new cash card to the customers who have not yet swithed to the new card if they used the cash cards at overseas ATMs after April 2018 or both at domestic and at overseas ATMs after April 2017.

Please see below for details.
If you have already switched or in the process of switching to GLOBAL PASS, no further action is required.

What is GLOBAL PASS?

GLOBAL PASS is a multi-currency cash card with Visa Debit function that can also be used for shopping as well as withdrawal at ATMs both in Japan and overseas.
For details on GLOBAL PASS.

GLOBAL PASS that we will deliver to you offers cashback benefit.
Customers wishing to obtain ANA Mileage Club GLOBAL PASS instead must apply for one via Online Banking as indicated below.

Customers who wish to make one of the following requests should perform necessary procedures / contact the Bank by the date printed on the announcement.

  • Customers wishing to obtain ANA Mileage Club GLOBAL PASS
    Please apply via Internet Banking
  • Customers who currently have a Supplementary Card and wish to switch to a GLOBAL PASS family card.
  • Customers who do not wish to switch to GLOBAL PASS
    PRESTIA Phone Banking (24 hours a day, 365 days a year)
    0120-110-330 (toll-free) From overseas 81-46-401-2100 (charges apply)
  • *If you do not switch your current cash card to GLOBAL PASS, you can use your card only at domestic ATMs and for J-debit after October 2021. Please note that you can no longer use your current cash card at overseas ATMs after October 2021.

Check the new card once you receive it.

  • The Personal Identification Number (PIN) you use for your current cash card will be the same PIN for the new card GLOBAL PASS you receive.
  • Please make sure to register on GLOBAL PASS Member's Website and Visa Secure. For details, please read the brochure enclosed with your GLOBAL PASS.
  • Please dispose of your old cash cards by cutting them.

SMBC Trust Bank Ltd.