Notification of loan telephone line for requesting repayment plan change during Golden Week 2020

Dear Customers,

We extend our deepest sympathy to all those who have been affected by COVID-19.

We have set up a dedicated loan inquiry telephone line for existing loan customers who wish to make a request of consultation regarding repayment condition during this coming Golden Week 2020 (5/2 Saturday~5/6 Wednesday).

Loan inquiry line for request of consultation during Golden Week 2020
0120-844-189 (Toll-free)
Open hours: 9:00~17:00

After your request to the number above, loan specialist will call back to inquire about your special situation, on or after 5/7 Thursday. We appreciate your understanding in advance.


SMBC Trust Bank Ltd.