During Year-end and New Year holidays, system maintenance of the domestic ATM network connecting financial institutions is scheduled.
From 11:50pm on Tuesday, December 31, 2019 to 4:00am Saturday, January 4, 2020, when using internet banking(PRESTIA Online/Mobile), the name on the beneficiary's account for Domestic Fund Transfer (transfers to other financial institutions only) will NOT automatically be retrieved, and you need to type in his/her name yourself.
Normally | Input Transaction Details, (1)Financial Institution Name (2)Branch Name (3)Account Number. "Beneficiary Name" will be retrieved and automatically appear based on the information you input (1)~(3) above. *Excluding some financial institutions |
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During the system maintenance above | Input Transaction Details, (1)Financial Institution Name (2)Branch Name (3)Account Number. You also need to input in "Beneficiary Name". |
- *If you input an incorrect "Beneficiary's account number" and/or "Beneficiary's account name", the fund receiving financial institution may refund the transferred funds you made. Please make sure that the transaction details are correct.
We sincerely apologize for this inconvenience.
We hope you will take advantage of the campaign from SMBC Trust Bank PRESTIA.
SMBC Trust Bank Ltd.
For any questions, please call PRESTIA Online Helpdesk.
0120-41-0956(toll-free, 24 hours a day, 365 days a year) | From overseas 81-46-401-2106 (toll charges apply)