Address | 2F, 8F, Yokohama First Bldg., 1-6-1 Kita-Saiwai, Nishi-ku, Yokohama-shi, Kanagawa | |
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Access | 3-minute walk from the West exit of JR Yokohama station. Next to Yokohama Bay Sheraton Hotel beyond the bus rotary, 8th floor. |
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Barrier-free information | RakuRaku Odekake-net HP (Operated by The Foundation for Promoting Personal Mobility and Ecological Transportation) | |
Bank business hours | Weekday | 9:00-15:00 |
Saturday/Sunday/ Holiday |
Closed
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ATM operation hours | Monday | 2F / 7:00-24:00 8F / 8:45-17:00 |
Tuesday - Friday | 2F / 0:00-24:00 8F / 8:45-17:00 | |
Saturday | 2F / 0:00-23:50 8F / Closed | |
Sunday | 2F /4:00-21:00 8F / Closed | |
Public holidays | 2F /Will be considered as business days in case of weekdays. / Please refer to [ATM services during Year-end & New Year holidays and Golden Week] as stated below. 8F / Closed | |
Facilities |
ATM services during Year-end & New Year holidays and Golden Week
- December 31, May 2 will be considered as business days in case of weekdays.
(until 23:50 on weekdays, 21:00 on Sundays) - From 4:00 to 23:50 on January 1 to 3 and May 3 to 5.
(From 7:00 on Mondays. until 21:00 on Sundays.) - From 4:00 on January 4 and May 6.
(From 7:00 on Mondays. Closing time will be considered as business days in case of weekdays.)
Contact Us
Please check before inquiries
We answer questions with many inquiries from customers.
For account holders
Telephone
0120-110-330Within Japan (toll-free)
Service hours: 8:00 - 22:00
81-46-401-2100From Overseas (toll-charge)
Service hours: 8:00 - 22:00
For non-account holders
Telephone
0120-504-189(toll-free)
Service hours: 8:00 - 22:00