Please take the glass-enclosed elevator for lower floors on the Flower Road side and go up to the 4th floor where our branch is located.
No coustmer entrance on the 4th floor if you take the elevator for higher floors. Please refer to the Floor Map below.

Kobe

Kobe-Sannomiya Hankyu Bldg. 4F Floor Map

Kobe Branch has been relocated to "Kobe Sannomiya Hankyu Bldg." on Monday, May 24, 2021. Please click here for details.

Address 4F, Kobe-Sannomiya Hankyu Bldg.,
4-2-1 Kano-cho, Chuo-ku, Kobe-shi, Hyogo
  • *Please go up to the 4th floor by lower floor elevator(B2-7F).
Access Directly connected to Kobe Sannomiya station (east exit) on the Hankyu line, Sannomiya station (west exit) on the JR line and Municipal Subway line. 2-minute walk from Kobe Sannomiya station on the Hanshin line.
Barrier-free information RakuRaku Odekake-net HP (Operated by The Foundation for Promoting Personal Mobility and Ecological Transportation)
Bank business hours Weekday 9:00-15:00
Saturday/Sunday/
Holiday		 Closed
ATM operation hoursMonday8:00-18:00
Tuesday - Friday8:00-18:00
SaturdayClosed
Sunday/HolidayClosed
Facilities
  • ATM for visually impaired person
  • Conversation by writing correspondence available
  • Assistance Dogs Welcome
  • Slope

Kobe Branch Sannomiya office had terminated on Friday, May 21, 2021, and has merged with Kobe Branch on Monday, May 24, 2021.

Contact Us

Please check before inquiries

Frequently Asked Questions

We answer questions with many inquiries from customers.

For account holders

Telephone

0120-110-330Within Japan (toll-free)

Service hours: 8:00 - 22:00

81-46-401-2100From Overseas (toll-charge)

Service hours: 8:00 - 22:00

For non-account holders

Telephone

0120-504-189(toll-free)

Service hours: 8:00 - 22:00