Security (Token, Limit Control, etc.)

Please choose the procedure you would like to perform.

Applying for Token

If your token is broken, lost or stolen, apply for a new token from Replace TokenReplace Token.

Online procedure

Please use online banking to process online.

STEP 1

Sign on to online banking.

Online banking

Online banking

STEP 2

Apply for Token from this menu.

Refer to Help for further details.

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Registration/Change of PRESTIA Alert Service

Online procedure

Please use online banking to process online.

STEP 1

Sign on to online banking.

Online banking

Online banking

STEP 2

Go to "Register / Update (PRESTIA Alert Service / PRESTIA Insight)" to input the registration details.

Refer to Help for further details.

Back to choose the procedure >

Please answer each question.

Q. Do you have a GLOBAL PASS®?

Yes
No

Please answer each question.

Q. Do you have a GLOBAL PASS®?

Yes
No

Set/Change Limit Control for GLOBAL PASS holders

Procedures

  • Transaction limits applying to shopping at Visa merchant stores in Japan and overseas and withdrawals of local currencies at overseas ATMs with the "Visa" and "PLUS" marks

GLOBAL PASS Member's Website

  • Transaction limits applying to withdrawals and transfers at ATMs in Japan and J-Debit use

By phone

Back to choose the procedure >

Please answer each question.

Q. Do you have a GLOBAL PASS®?

Yes
No

Set/Change Limit Control for non-GLOBAL PASS holders

Procedures

By phone

Back to choose the procedure >

Frequently Asked Questions

Find answers to frequently asked questions.

FAQ