Download, print out the form(s) below, and fill it out.

• Notification of Individual/Corporate Number

• *You can type in information on the PDF form except Name (Account Holder), which must be handwritten by yourself.

Send us the completed form by postal mail together with a copy of your identification verification documents listed on the reverse side of the "Notification of Individual/Corporate Number" form.

Use Address Label below when sending the form to us.

• Address Label

• When you put a stamp on an envelope to send us the form instead of using Address Label
  SMBC Trust Bank Ltd. Operation Center
  P.O. Box 31 Takanawa Post Office 108-8703

• When you need to specify a non P.O. Box address (e.g. international courier service)
  SMBC Operation Service Co., Ltd. Document Management Group
  4th floor 3-4 Shibaura 4-chome Minato-ku, Tokyo 108-0023 Japan

• *Do not send the form to us via fax or email.

Double check before you send us the form.

• Have you filled out all the required fields, including your account number?
• Have you made any corrections? (In case you need to correct any information, please cross it out with double lines along with your registered seal or registered signature next to it.)
• (When the form includes a field requiring registered seal or registered signature) Have you used the registered seal or registered signature?
• (When you are required to submit necessary documents) Have you enclosed necessary documents, such as your identification verification document?
• Please note that you cannot use items like correction fluid and correction tape, or erasable ballpoint pens.
• No customer copy will be returned for the form(s) enclosed. Before sending the form, please make sure to keep a copy of it for your own records.

Once we receive the form from you, it will take approximately 1 to 2 weeks to complete the process.

Once your My Number notification is complete, your My Number status becomes Notified in Registration InformationRegistration Information.

Have your account number and T-PIN ready and call the number below.

• 0120-110-330 (Toll-free within Japan)

If you are advised over the phone that you are required to submit a designated form, download and print out the Cardholder's Dispute Form from the link below and fill it out.

• *The form is a "read-only" file. Please print out the form, fill out the required fields and send it to us by postal mail.

• Cardholder's Dispute Form

Send the completed form to us by postal mail.

Use Address Label below when sending the form to us.

• Address Label

• When you put a stamp on an envelope to send us the form instead of using Address Label
  Operation Service Group
  SMBC Trust Bank Ltd. Operation Center
  P.O. Box 31, Takanawa Post Office, 108-8703

• When you need to specify a non P.O. Box address (e.g. international courier service)
  SMBC Operation Service Co., Ltd. Document Management Group
  4th floor 3-4 Shibaura 4-chome Minato-ku, Tokyo 108-0023 Japan

• *Do not send the form to us via fax or email.

Double check before you send us the form.

• Have you filled out all the required fields, including your account number?
• Have you made any corrections? (In case you need to correct any information, please cross it out with double lines along with your registered seal or registered signature next to it.)
• (When the form includes a field requiring registered seal or registered signature) Have you used the registered seal or registered signature?
• (When you are required to submit necessary documents) Have you enclosed necessary documents, such as your identification verification document?
• Please note that you cannot use items like correction fluid and correction tape, or erasable ballpoint pens.
• No customer copy will be returned for the form(s) enclosed. Before sending the form, please make sure to keep a copy of it for your own records.