Issuance of Documentation (Balance Certificate, etc.)

Please choose the procedure you would like to perform.

Issuance of Balance Certificate

Procedures

By phone

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Reissuance of Statement/Torihikizandaka-hokokusho

If you request the reissuance of a Statement/Torihikizandaka-hokokusho by phone, service fee will be charged. Please see here for details.

Online procedure

Please use online banking to process online.

STEP 1

Sign on to online banking.

Online banking

Online banking

STEP 2

You can check and print out Statements for the past 6 years.

Refer to Help for further details.

Other methods

By phone

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Frequently Asked Questions

Find answers to frequently asked questions.

FAQ