Regarding available services including account closure at mini-branches

July, 2018

Dear Customers,

Please confirm the available services at our mini-branches.

■ Services

Only account opening and asset management consultation.

* Cash and other transactions cannot be performed at mini-branch counters.

* Traveler's checks and bank checks are not accepted.

It might not be able to complete transactions (i.e. account closure) which require fund transfers and/or cash-related transactions on the same day since there are no teller counters at mini-branches.

We apologize for inconvenience. Please visit nearest branch if you need to proceed those transactions promptly.

SMBC Trust Bank Ltd.