Scheduled System Maintenance

Due to a scheduled system maintenance, some of our services are not available during the following time periods.

Service Termination Period:

Scheduled 12 times a year from 9:00pm on Sunday to 7:00am on the following Monday

<System Maintenance planned in 2024>
1) 9:00pm on Sunday, January 21 to 7:00am on Monday, January 22
2) 9:00pm on Sunday, February 18 to 7:00am on Monday, February 19
3) 9:00pm on Sunday, March 10 to 7:00am on Monday, March 11
4) 9:00pm on Sunday, April 14 to 7:00am on Monday, April 15
5) 9:00pm on Sunday, May 12 to 7:00am on Monday, May 13
6) 9:00pm on Sunday, June 9 to 7:00am on Monday, June 10
7) 9:00pm on Sunday, July 14 to 7:00am on Monday/holiday, July 15
8) 9:00pm on Sunday, August 18 to 7:00am on Monday, August 19
9) 9:00pm on Sunday, September 15 to 7:00am on Monday/holiday, September 16
10) 9:00pm on Sunday, October 20 to 7:00am on Monday, October 21
11) 9:00pm on Sunday, November 10 to 7:00am on Monday, November 11
12) 9:00pm on Sunday, December 8 to 7:00am on Monday, December 9

Impacted services:

  • PRESTIA Online
  • PRESTIA Mobile
  • SMBC Trust Bank App
  • PRESTIA Phone Banking
    Only Lost/ stolen cash cards notifications and inquiries can be accepted.
  • PRESTIA Alert Service
    Alert emails will be sent out as service resumes.
  • Domestic ATM
Where to use Banking Card*,
IC Banking Card*
Domestic ATM Unavailable Unavailable
Overseas ATM - Available
Shopping with Visa or iD - Available
Shopping with J-Debit Unavailable Unavailable
  • *Banking card for Yen Savings Account that has not been switched to GLOBAL PASS.

Please note that system maintenance may occur on a day which is not stated above.

Maintenance Notice for GLOBAL PASS

Please click here for maintenance details.