Scheduled System Maintenance
Due to a scheduled system maintenance, some of our services are not available during the following time periods.
Service Termination Period:
Scheduled 12 times a year from 9:00pm on Sunday to 7:00am on the following Monday
<System Maintenance planned in 2024>
1) 9:00pm on Sunday, January 21 to 7:00am on Monday, January 22
2) 9:00pm on Sunday, February 18 to 7:00am on Monday, February 19
3) 9:00pm on Sunday, March 10 to 7:00am on Monday, March 11
4) 9:00pm on Sunday, April 14 to 7:00am on Monday, April 15
5) 9:00pm on Sunday, May 12 to 7:00am on Monday, May 13
6) 9:00pm on Sunday, June 9 to 7:00am on Monday, June 10
7) 9:00pm on Sunday, July 14 to 7:00am on Monday/holiday, July 15
8) 9:00pm on Sunday, August 18 to 7:00am on Monday, August 19
9) 9:00pm on Sunday, September 15 to 7:00am on Monday/holiday, September 16
10) 9:00pm on Sunday, October 20 to 7:00am on Monday, October 21
11) 9:00pm on Sunday, November 10 to 7:00am on Monday, November 11
12) 9:00pm on Sunday, December 8 to 7:00am on Monday, December 9
Impacted services:
- PRESTIA Online
- PRESTIA Mobile
- SMBC Trust Bank App
- PRESTIA Phone Banking
(Only Lost/ stolen cash cards notifications and inquiries can be accepted) - Alert Service
(Alert emails for withdrawals at overseas ATMs during the time period specified above will be sent out as service resumes) - Domestic ATM
- *Banking card for Yen Savings Account that has not been switched to GLOBAL PASS.
Please note that system maintenance may occur on a day which is not stated above.
Maintenance Notice for GLOBAL PASS
Please click here for maintenance details.